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Check out the answers to the most frequently asked questions.

I can't sign up or create a new user in DuoxMe

I can't log in in DuoxMe

I have problems pairing DuoxMe with my video intercom

The monitor is not responding and the LEDs are flashing, what does this mean?

I can't receive calls on my smartphone, they take too long or don't ring at all

When I receive the call on iOS I don't have video, only audio

After opening the door, the connection is cut off

How do I reset or change the intercom's Wi-Fi settings?

How do I improve the Wi-Fi coverage of my intercom?